Services
All services 37 services across 6 areas, for businesses and homes across Cornwall. Don't see what you need? Ask us ; if it plugs in or connects, we can probably help.
Networking Software Hardware Office IT & Support Security & CCTV Smart Home & Automation Network design Networks planned around how you work, with room to grow. More info + Network installation Network equipment supplied, installed and set up. More info + Cabling Copper and fibre cabling, installed and tested. More info + Wi-Fi Reliable Wi-Fi coverage where you need it. More info + Wireless links Connect buildings or sites without running cable. More info + Network upgrades Extend, upgrade or rework an existing network. More info + Network security Keep the right things separate and protected. More info + Network repairs Slow, unreliable or broken networks diagnosed and fixed. More info + Remote access Secure access to work systems from anywhere. More info + IP phone systems IP phone systems installed, upgraded and repaired. More info + ✕ Network design Networks planned around how you work, with room to grow.
We plan your network around how you work: the people and devices that use it, what needs to connect, and what needs to stay private.
The result is a network that does the job now and can grow without starting again.
Includes Planning Equipment selection Coverage planning Documentation you keep ✕ Network installation Network equipment supplied, installed and set up.
We supply, install and configure the network equipment you need, set up securely from day one.
Everything is tested and handed over with the passwords and documentation in your hands.
Includes Supply Installation Configuration Testing and handover ✕ Cabling Copper and fibre cabling, installed and tested.
Good cabling is the foundation of a reliable network. We install copper and fibre cabling, test it, and keep it neat and labelled.
Includes Copper / fibre New installations Extensions Testing and tidy-ups ✕ Wi-Fi Reliable Wi-Fi coverage where you need it.
Patchy Wi-Fi is usually about placement and set-up rather than speed. We make sure coverage is solid where you need it, with separate secure networks for staff and guests.
Includes Coverage improvements Installation Staff and guest networks Troubleshooting ✕ Wireless links Connect buildings or sites without running cable.
Where running a cable isn't practical, a wireless link can connect buildings or sites with a fast, stable connection.
Includes Surveys Installation Building-to-building links ✕ Network upgrades Extend, upgrade or rework an existing network.
As your needs change, we extend and upgrade your network so it keeps up, without disrupting what already works.
Includes Extensions Equipment upgrades Reorganising Moves ✕ Network security Keep the right things separate and protected.
Not everything on your network should be able to reach everything else. We separate and protect the different parts of your network, so it is safer and easier to manage, and one problem can't spread everywhere.
Includes Separate networks for staff, guests and devices Firewalls Access rules ✕ Network repairs Slow, unreliable or broken networks diagnosed and fixed.
Slow connections, drop-outs and devices that won't connect cost you time. We find the real cause and fix it.
Includes Diagnostics Repairs Performance problems Wi-Fi problems ✕ Remote access Secure access to work systems from anywhere.
Working away from the office shouldn't mean leaving your systems open. We set up secure remote access so staff can reach work files and systems safely from anywhere.
Includes Secure remote access Access to files and systems Remote support ✕ IP phone systems IP phone systems installed, upgraded and repaired.
We install, upgrade and repair IP phone systems for businesses.
Includes Installations Upgrades Repairs Websites Fast, mobile-friendly sites that are easy for customers to find. More info + WordPress New WordPress sites, plus fixes and updates to existing ones. More info + Hosting Reliable hosting and domain set-up, managed for you. More info + Bespoke apps Web, desktop and mobile apps built around your processes. More info + System linking Move data between your systems automatically, no retyping. More info + AI in your business Practical ways to add AI to the tools you already use. More info + Software installs and upgrades New software set up properly, old software brought up to date. More info + ✕ Websites Fast, mobile-friendly sites that are easy for customers to find.
Your website is often the first thing a customer sees. We build fast, mobile-friendly sites that are set up properly for search engines, so local customers can actually find you.
Includes Design and build Mobile-friendly layouts Search engine set-up Contact forms and enquiries ✕ WordPress New WordPress sites, plus fixes and updates to existing ones.
Already on WordPress, or want a site you can edit yourself? We build new WordPress sites and look after existing ones: fixing problems, updating plugins and keeping them secure.
Includes New WordPress sites Fixes and troubleshooting Plugin and theme updates Security hardening ✕ Hosting Reliable hosting and domain set-up, managed for you.
We sort out where your website lives and how your domain and email are set up, so it all just works and stays secure.
Includes Website hosting Domain and DNS set-up SSL certificates (https) Moving sites between hosts ✕ Bespoke apps Web, desktop and mobile apps built around your processes.
When off-the-shelf software doesn't fit the way you work, we build software that does. That might be a web app for your team, a desktop tool or a mobile app.
We work with you to pin down exactly what's needed before building, then test it properly so it's reliable in daily use.
Includes Web apps Desktop applications Mobile apps Internal business tools ✕ System linking Move data between your systems automatically, no retyping.
If someone in your business copies information from one system into another, that's time wasted and mistakes waiting to happen. We build links between systems so data moves automatically.
Includes Connecting systems via their APIs Automated data transfer Scheduled exports and imports Cutting out manual re-typing ✕ AI in your business Practical ways to add AI to the tools you already use.
AI can save real time when it's applied to the right jobs. We help you find practical uses and add AI features, such as text or image analysis, to the tools you already use.
Includes Finding where AI genuinely helps Adding AI features to existing tools Image and text analysis Learn how to integrate AI into your business ✕ Software installs and upgrades New software set up properly, old software brought up to date.
We install and configure new software properly, and upgrade old software safely, with backups taken first so nothing is lost.
Includes New software installation Upgrades and migrations Licensing Set-up for each user Computer repair Hardware faults diagnosed and fixed, or upgrades fitted. More info + Electronics repair Diagnosis and repair of electronic equipment. More info + Custom electronics design / build Circuits, firmware and working prototypes, designed and built to your spec. More info + Cabling Copper and fibre cabling, installed and tested. More info + ✕ Computer repair Hardware faults diagnosed and fixed, or upgrades fitted.
Computer won't start, keeps crashing or has slowed to a crawl? We diagnose hardware faults and repair them, or fit upgrades like more memory or a faster drive to give it a new lease of life.
Includes Diagnostics Component replacement Memory and drive upgrades ✕ Electronics repair Diagnosis and repair of electronic equipment.
We diagnose and repair electronic equipment down to component level, from control boards to specialist kit that's hard to get serviced elsewhere.
Includes Fault diagnosis Component-level repair Modification of existing equipment ✕ Custom electronics design / build Circuits, firmware and working prototypes, designed and built to your spec.
Got an idea for a device, or a job no off-the-shelf product does? We design the circuit, write the firmware that runs on it, and build working prototypes, including web-based control panels where useful.
Hardware and software designed together means fewer surprises when it all comes together.
Includes Circuit design Embedded firmware Prototypes Web-based control panels for devices ✕ Cabling Copper and fibre cabling, installed and tested.
Good cabling is the foundation of a reliable network. We install copper and fibre cabling, test it, and keep it neat and labelled.
Includes Copper / fibre New installations Extensions Testing and tidy-ups IT support Help with desktops, laptops, tablets, phones and printers, on-site or remote. More info + Servers Local and cloud servers set up, maintained and kept secure. More info + User management Accounts, passwords and access for starters and leavers. More info + Backup Automatic backups with onsite and offsite copies, tested to restore. More info + Disaster recovery A plan to get you running again after fire, flood or failure. More info + Streamlining Get more out of the systems you already pay for. More info + Automation Repetitive office tasks handled automatically. More info + Staff training IT and data security training for your team. More info + Emergency call-out Fast help when a critical system is down. More info + ✕ IT support Help with desktops, laptops, tablets, phones and printers, on-site or remote.
When something stops working, you need someone who'll sort it. We support desktops, laptops, tablets, phones, printers and the software on them, either on-site or remotely, whichever is quicker.
Includes On-site and remote support Desktops, laptops, tablets, phones and printers Email and software problems New device set-up ✕ Servers Local and cloud servers set up, maintained and kept secure.
Whether your server sits in a cupboard or in the cloud, we set it up, keep it updated and secure, and make sure it's backed up.
Includes Local and cloud servers File sharing Updates and security Monitoring ✕ User management Accounts, passwords and access for starters and leavers.
New starters need the right access on day one, and leavers need it removed straight away. We manage accounts, passwords and permissions so the right people have access to the right things.
Includes New starter set-up Leaver access removal Password and permission management Shared mailboxes and folders ✕ Backup Automatic backups with onsite and offsite copies, tested to restore.
A backup is only useful if it restores. We set up automatic backups with a copy on site and another off site, so you're covered against hardware failure, fire, flood and ransomware.
Then we test that the backups actually restore, rather than assuming they do.
Includes Automatic scheduled backups Onsite and offsite copies Restore testing Ransomware-resistant copies ✕ Disaster recovery A plan to get you running again after fire, flood or failure.
If the worst happens, how quickly can you get back to work? We put together a practical plan for getting your systems and data back after a major failure, and make sure it works before you need it.
Includes Recovery planning How much downtime and data loss you can afford Tested recovery steps Documentation for your team ✕ Streamlining Get more out of the systems you already pay for.
Many businesses pay for software and services they barely use, or work around problems that could be fixed. We review what you have and help you get more out of it, often saving money as well as time.
Includes Review of current systems Removing duplicate subscriptions Simplifying how things are set up ✕ Automation Repetitive office tasks handled automatically.
Tasks that someone does by hand every day or week can often run on their own. We automate them, so they happen reliably and your team can get on with the work that matters.
Includes Repetitive tasks Scheduled jobs Workflows ✕ Staff training IT and data security training for your team.
New systems only help if people know how to use them, and keeping data safe depends on everyone. We train your staff, in groups or one-to-one, in your IT systems and in data security.
Includes IT systems training Data security training Group or one-to-one Written guides for your team ✕ Emergency call-out Fast help when a critical system is down.
When a critical system goes down, every minute counts. Call us and we'll get on it as quickly as possible, remotely if we can, on-site if we need to.
Includes Critical system failures Network and internet outages Server problems Remote or on-site response Security hardening Reduce risk of digital attack by locking down networks, computers and servers. More info + Ransomware prevention Defences and backups so ransomware can't hold you hostage. More info + Security review Find the weak spots in your current set-up before attackers do. More info + CCTV Installations and repairs, plus security alarm systems. More info + ✕ Security hardening Reduce risk of digital attack by locking down networks, computers and servers.
Most attacks get in through simple gaps: default passwords, missing updates, services left open. We close those gaps across your network, computers and servers.
Includes Firewall configuration Updates and patching Removing default and weak passwords Locking down remote access ✕ Ransomware prevention Defences and backups so ransomware can't hold you hostage.
Ransomware locks up your files and demands payment. We put layered defences in place to stop it getting in, and backups it can't reach, so if it ever does, you can restore instead of paying.
Includes Layered defences Protected backups Limiting what each account can change Staff awareness ✕ Security review Find the weak spots in your current set-up before attackers do.
Not sure how secure you are? We review your network, devices and accounts, explain the risks in plain English, and give you a prioritised list of what to fix.
Includes Network and device review Account and password checks Plain-English findings Prioritised fixes ✕ CCTV Installations and repairs, plus security alarm systems.
We install new CCTV systems for homes and businesses, and repair existing ones.
Includes Installations Repairs Alarm systems Home automation Smart lighting, heating and sensors, installed and set up. More info + Automation upgrades and repair Existing smart systems fixed or extended. More info + Smart device set-up Smart devices connected securely to your network. More info + ✕ Home automation Smart lighting, heating and sensors, installed and set up.
Smart lighting, heating and sensors can make a home more comfortable and efficient. We install and set them up so they work together reliably, rather than as a pile of separate apps.
Includes Smart lighting and heating Sensors and automations Making devices work together Reliable Wi-Fi for smart devices ✕ Automation upgrades and repair Existing smart systems fixed or extended.
Smart home stopped being smart? We fix existing systems, replace failed devices and extend what you have.
Includes Fault-finding Replacing failed devices Extending existing systems ✕ Smart device set-up Smart devices connected securely to your network.
Smart TVs, speakers, doorbells and other connected devices can be a security weak spot. We connect them properly and keep them on their own part of the network.
Includes Device set-up Secure separate network Firmware updates 