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Office IT & Support Reliable IT so you can get on with running your business: help when things go wrong, servers and accounts kept in order, and backups that are tested to restore.
What we can do IT support Help with desktops, laptops, tablets, phones and printers, on-site or remote. More info + Servers Local and cloud servers set up, maintained and kept secure. More info + User management Accounts, passwords and access for starters and leavers. More info + Backup Automatic backups with onsite and offsite copies, tested to restore. More info + Disaster recovery A plan to get you running again after fire, flood or failure. More info + Streamlining Get more out of the systems you already pay for. More info + Automation Repetitive office tasks handled automatically. More info + Staff training IT and data security training for your team. More info + Emergency call-out Fast help when a critical system is down. More info + ✕ IT support Help with desktops, laptops, tablets, phones and printers, on-site or remote.
When something stops working, you need someone who'll sort it. We support desktops, laptops, tablets, phones, printers and the software on them, either on-site or remotely, whichever is quicker.
Includes On-site and remote support Desktops, laptops, tablets, phones and printers Email and software problems New device set-up ✕ Servers Local and cloud servers set up, maintained and kept secure.
Whether your server sits in a cupboard or in the cloud, we set it up, keep it updated and secure, and make sure it's backed up.
Includes Local and cloud servers File sharing Updates and security Monitoring ✕ User management Accounts, passwords and access for starters and leavers.
New starters need the right access on day one, and leavers need it removed straight away. We manage accounts, passwords and permissions so the right people have access to the right things.
Includes New starter set-up Leaver access removal Password and permission management Shared mailboxes and folders ✕ Backup Automatic backups with onsite and offsite copies, tested to restore.
A backup is only useful if it restores. We set up automatic backups with a copy on site and another off site, so you're covered against hardware failure, fire, flood and ransomware.
Then we test that the backups actually restore, rather than assuming they do.
Includes Automatic scheduled backups Onsite and offsite copies Restore testing Ransomware-resistant copies ✕ Disaster recovery A plan to get you running again after fire, flood or failure.
If the worst happens, how quickly can you get back to work? We put together a practical plan for getting your systems and data back after a major failure, and make sure it works before you need it.
Includes Recovery planning How much downtime and data loss you can afford Tested recovery steps Documentation for your team ✕ Streamlining Get more out of the systems you already pay for.
Many businesses pay for software and services they barely use, or work around problems that could be fixed. We review what you have and help you get more out of it, often saving money as well as time.
Includes Review of current systems Removing duplicate subscriptions Simplifying how things are set up ✕ Automation Repetitive office tasks handled automatically.
Tasks that someone does by hand every day or week can often run on their own. We automate them, so they happen reliably and your team can get on with the work that matters.
Includes Repetitive tasks Scheduled jobs Workflows ✕ Staff training IT and data security training for your team.
New systems only help if people know how to use them, and keeping data safe depends on everyone. We train your staff, in groups or one-to-one, in your IT systems and in data security.
Includes IT systems training Data security training Group or one-to-one Written guides for your team ✕ Emergency call-out Fast help when a critical system is down.
When a critical system goes down, every minute counts. Call us and we'll get on it as quickly as possible, remotely if we can, on-site if we need to.
Includes Critical system failures Network and internet outages Server problems Remote or on-site response 